Equal entry treatment
Valid paid and free postal entries are recorded in the same ticket ledger and included in the same locked draw population.
TMC Competitions
Fair Draws & Compliance
How we protect players, operate free and paid entries, and retain fair draw evidence.
Auditable outcomes
Entry lists, allocation records, draw evidence, results and available certificates are retained so that an outcome can be checked.
Player controls
Adults can set spend limits, start a cool-off, self-exclude and control marketing from their account.
Complaints and correction
We investigate payment, entry, draw and prize disputes against retained evidence and provide a documented escalation route.